Transitioning from a staff position to a supervisory role involves a major change in how you function as an employee. In this course, you’ll examine the role of a supervisor and identify the skills, knowledge and attributes that are important for success on the job. You’ll explore the importance of a leadership mindset, discuss leadership styles and sources of leadership influence. Participants practice building leadership communication skills that contribute to a healthy, productive workplace culture.
Upon completion of this class, participants will be able to:
Understand the role and responsibilities of a supervisor.
Develop a leadership mindset focused on helping others achieve results.
Apply a framework for assigning work to clarify expectations and gain commitment.
Provide feedback that motivates others and reinforces performance expectations.
This course is designed for individuals who are interested in becoming supervisors, are newly promoted supervisors or those supervisors that wish to improve their leadership skills and be more effective communicators.
Crew leaders, frontline supervisors and anyone new to a position of authority are encouraged to attend.